South Oxfordshire District Council (SODC) has issued an update on the £150 ‘rebate’ that the government is providing to help households in council tax bands A-D with their energy bills.
It is about to start making rebate payments to households that pay their council tax by direct debit and will be sending a letter to all those homes to advise them to keep an eye out for the £150 ‘rebate’ going directly into their bank account. The council expects to pay up to 68% of households this way.
From the end of April, a separate letter will be sent to all remaining households (those not on not on direct debit, or whose bank account can’t be matched to council tax bill payer) asking them to complete an online form to confirm their bank account details.
Anyone who is not able to complete the form online will be able to confirm their details by calling a special customer service team who will be in place just to deal with rebate requests.
To ensure that this work is carried out as quickly as possible, people are asked not to contact the council to chase the ‘rebate’ payment.
Households in council tax band properties E-H who are not eligible for the rebate will be keen to hear what funding will be made available to them via the discretionary support scheme. SODC will confirm more details about this scheme in the coming weeks, as soon as the first round of rebate payments has been completed.