Preparing for Storm Ciara

Residents will be aware that Storm Ciara is on the way and it is likely that there will be high winds and heavy rain across the East of England and South East this weekend.

Scottish and Southern Electricity Networks (SSEN), provides the electricity distribution network across central southern England, and its website provides lots of useful information in the event of an emergency.

Anyone experiencing a power cut should:

  • Call 105 to report power cuts and damage to the electricity network, or 0800 072 7282 (from a corded phone or mobile phone if you have no power)
  • Visit for the latest information
  • Tweet @ssencommunity to report a power cuts or to receive updates

People are advised to stay clear of power lines and report damaged power lines immediately by calling 105 free from either a landline or a mobile phone.  If you see electricity lines that are down or causing significant risk to the public you should call 999.

Extra help is provided to customers on the Priority Service Register during a power cut.  Households with older or disabled people, those with children under five, or where someone uses medical or mobility equipment that requires electricity as well as other reasons can join the register.  You can find out more information about these Priority Services on the SSEN website:

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